Frequently Asked Questions

Browse our archive of video and text based questions and answers!

If your question is not answered here, please send us an email or contact us.

Can you send me a price list?

We are always happy to fax or email you a quote based on the needs of your project. Call us at (800) 716-0636 or contact us online.

Do you offer Delivery?

Absolutely, we will ship materials anywhere within the United States and we have shipped materials overseas as well.

Can you do any cutting or other types of production?

Absolutely. Whether you are a contractor, installer, engineer or architect, or a homeowner, we will work with you to produce exactly what you need based on your specifications.

Can you send me some info on your products?

Of course we can. Please contact us online.or call us at 1 (800) 716-0636.

What are the actual dimensions of lumber?

The actual dimensions depend on the kind of lumber you are purchasing. In general, rough lumber is the “full cut” and smooth lumber is “nominal.” For instance, a rough 6×6 is actually 6 inches by 6 inches, whereas a smooth 6×6 is 5 1/2 inches by 5 1/2 inches because of the planer process.

What size board should I use to span X number of feet?

The size board you should use depends on many factors such as the structure you are building and the weight you are supporting. Call us at 1 (800) 716-0636 or contact us online and we will see how we can help. The engineers and designers can give us the numbers we need.

Will you help me design my project?

Yes, we do offer design advice. Our Project Consultants are knowledgeable of the materials we supply and the engineers and designers with whom we work will design your projects for a very fair fee. For some projects, we will provide the engineer services free-of-charge.

Video FAQ's

How do I provide the right specifications for my equipment or pipe saddles?

What are the limitations of a reclaimed wood timber truss?

What is a reclaimed wood timber truss?

What finish options do you offer?

What wood options do I have for timber trusses?

What is full sawn or rough sawn lumber?

Why do you kiln dry wood before it is treated?

What is the difference between a corbel and a rafter tail?

What is S4S Lumber?

What is radius edge decking?

What is full sawn or rough sawn lumber?

What is fire retardant lumber?

What is a wood check?

What is a #1 post?

What do you need to build my timber trusses?

What does the grade number on lumber mean?

What are the main benefits of composite decking?

How long should I wait to stain pressure treated wood?

How do you deliver timber trusses?

Do you make timber bridge materials?

Do you make crates or saddles for export?

Can you recommend a house piling installer?

Do you build matching timber trusses for restorations?

Can I burn treated wood?

Do you build faux timber trusses?

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