Frequently Asked Questions

Browse our archive of video and text based questions and answers!

If your question is not answered here, please send us an email or contact us.

We are always happy to fax or email you a quote based on the needs of your project. Call us at (800) 716-0636 or contact us online.

Absolutely, we will ship materials anywhere within the United States and we have shipped materials overseas as well.

Absolutely. Whether you are a contractor, installer, engineer or architect, or a homeowner, we will work with you to produce exactly what you need based on your specifications.

Of course we can. Please contact us online.or call us at 1 (800) 716-0636.

The actual dimensions depend on the kind of lumber you are purchasing. In general, rough lumber is the “full cut” and smooth lumber is “nominal.” For instance, a rough 6×6 is actually 6 inches by 6 inches, whereas a smooth 6×6 is 5 1/2 inches by 5 1/2 inches because of the planer process.

The size board you should use depends on many factors such as the structure you are building and the weight you are supporting. Call us at 1 (800) 716-0636 or contact us online and we will see how we can help. The engineers and designers can give us the numbers we need.

Yes, we do offer design advice. Our Project Consultants are knowledgeable of the materials we supply and the engineers and designers with whom we work will design your projects for a very fair fee. For some projects, we will provide the engineer services free-of-charge.

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