Frequently Asked Questions
If your question is not answered here, please send us an email.
Q: Can you send me a price list?
A: We are always happy to fax or email you a quote based on the needs of your project. Call us at 1 (800) 716-0636 or contact us online.
Q: Do you offer Delivery?
A: Absolutely, we will ship materials anywhere within the United States and we have shipped materials overseas as well.
Q: Can you do any cutting or other types of production?
A: Absolutely. Whether you are a contractor, installer, engineer or architect, or a homeowner, we will work with you to produce exactly what you need based on your specifications.
Q: Can you send me some info on your products?
A: Of course we can. Please contact us online or call us at 1 (800) 716-0636.
Q: What are the actual dimensions of lumber?
A: The actual dimensions depend on the kind of lumber you are purchasing. In general, rough lumber is the "full cut" and smooth lumber is "nominal." For instance, a rough 6x6 is actually 6 inches by 6 inches, whereas a smooth 6x6 is 5 1/2 inches by 5 1/2 inches because of the planer process.
Q: What size board should I use to span X number of feet?
A: The size board you should use depends on many factors such as the structure you are building and the weight you are supporting. Call us at 1 (800) 716-0636 or contact us online and we will see how we can help. The engineers and designers can give us the numbers we need.
Will you help me design my project?
A: Yes, we do offer design advice. Our Project Consultants are knowledgeable of the materials we supply and the engineers and designers with whom we work will design your projects for a very fair fee. For some projects, we will provide the engineer services free-of-charge.
Are there any other questions you would like to add? Send us an email.